Turn everyday support calls into paid audio work

Record spontaneous, unscripted customer-support conversations in English and Hindi, with realistic e-commerce scenarios and clean two-channel audio.

Fully remote
Work when you want
Paid per accepted task

02About

About the project

"Where is my order?" Millions of support calls start that way, and AI that handles them needs to learn from conversations that sound genuinely spontaneous, not read off a page.

This project builds a validated dataset of unscripted, inbound customer-support interactions in the e-commerce domain, in English and Hindi. Working in pairs (customer and support executive), you'll improvise realistic scenarios (a delayed delivery, an app stuck on "out for delivery", a refund question) and record them to studio spec with separated audio channels.

03The work

What you'll do

Improvise realistic customer ↔ support-executive conversations, with no scripts
Cover everyday e-commerce scenarios: order status, delivery delays, refunds
Record clean, two-channel audio (customer and agent isolated) plus a mixed stereo track
Deliver 48 kHz, 16-bit files that pass validation

04Who

Who we're looking for

Fluent English and Hindi speakers based in India
Natural improvisers: people who can be a mildly annoyed customer or a patient support agent convincingly
Experience with voice recording, transcription or audio editing is a plus

05Setup

Requirements

Laptop with a recording setup capable of channel-separated capture
Quiet recording environment
Ability to follow technical delivery specs consistently
Paid per accepted audio volume

06Process

How it works

01
Create your account
Sign up free with your email or Google. Takes about a minute.
02
Complete your profile
Tell us your languages, location and setup so we can match you.
03
You're automatically applied
Sign up from this page and your application to this project is submitted for you.
04
Our team reviews and onboards you
Applications are reviewed on a rolling basis and we follow up by email.

07Questions

Frequently asked questions

Are these real customer calls?

No. Every conversation is simulated between project participants. No real customers, orders or businesses are involved. Realism comes from your improvisation, not from real data.

I don't have a partner for the two roles. Can I still apply?

Yes. Apply individually. Pairing into customer/agent duos happens during onboarding, and you'll typically record both roles across sessions.

How technical is the audio setup?

Moderately. The deliverable is two isolated tracks plus a stereo mix at 48 kHz/16-bit. If you've multitrack-recorded anything before, you're fine; setup guidance is provided for capable beginners.

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