01AI automation

Find what to automate. Then build it.

AI is reaching every industry, and the question for your company is which parts of its work it should take first. We answer that on a call, put it in a written plan, build it on the systems you already use, and keep it running.

02What we automate

The work your teams repeat, done by AI

Examples by kind of work, not by tool or industry. Each one has a person in it where a mistake would matter. If yours is not here, it is probably still a fit: the call finds it.

Enquiries and support
AI that answers, routes and drafts replies, and hands over to a person when it should. First replies, ticket triage, order status and complaints sent up with a draft.
Follow-ups
Leads, renewals, payments and approvals chased on time, without anyone chasing. Open quotes, overdue invoices and renewals before they lapse.
Quotes, orders and proposals
Prepared from your price rules and sent in minutes, not hours. Order intake, purchase orders and contracts drafted from your templates.
Documents
Invoices, forms, contracts and reports read, checked and filed. Fields entered, mismatches flagged, nothing left in an inbox.
Reporting
The numbers your team asks for every day, sent before anyone asks. Daily and weekly reports, month-end packs and an alert when a number leaves its range.
Between systems
Data moved from one tool to another without re-typing. Records kept in step, duplicates cleaned, the right person told when something changes.
Knowledge
Answers from your own documents and records, for your team or your customers. Procedures, handbooks and past tickets, with the source cited.
Voice
Calls made and answered, in the languages your customers speak. Inbound calls, reminders, confirmations and call summaries written into your records.
03Where it fits

Work that belongs to every team

The same kinds of work sit in every part of a company. The call starts with the team where the hours go.

Sales
Replies, lead routing, quotes and follow-ups, with the CRM kept current.
Customer service
Tickets sorted, answers drafted from your own documentation, complaints escalated at once.
Operations
Orders, dispatch updates, stock alerts and vendor follow-ups.
Finance and admin
Invoices matched, payments chased, month-end reports assembled.
HR and people
Screening, scheduling, onboarding and policy questions.
Management
The daily numbers, weekly reports and board packs, ready before anyone asks.
04How it works

A call, a plan, a build, and the running of it

Four steps. Most companies start with one process and add the next once the first has paid for itself.

01
The call
Thirty minutes on how your teams work: what is done by hand, where the hours go, which systems the work lives in. If something should not be automated, we say so.
02
The plan
Within a few days, a written plan: what to automate first, what it connects to, what stays with people, the timeline and the price.
03
The build
On the systems you already use, tested with your real data, with a person reviewing wherever a mistake would matter.
04
The running
We watch it, fix what breaks and improve it as the work changes. You own what we build.
05What stays with people

What we do not automate

Every automation we build leaves something with your people: the decision, the exception or the approval. The call says what, before anything is built.

Decisions that need judgement
A hire, a price for a new kind of work, a claim that is not clear-cut.
Anything where a wrong answer costs more than the time saved
The automation asks a person before it acts, or it is not built.
Work that changes every time
A one-off project, a negotiation, a piece of writing with a point of view.
A customer conversation that has gone wrong
The automation recognises it and hands it to a person with the history.

A person reviews wherever a mistake would matter, every action is logged, and the review step is tightened wherever errors appear.

06Why ConsultBae

We work on both sides of AI

The data behind frontier models is our other practice. It is how we know what AI does well, where it fails, and where a person has to stay in the loop.

We know what AI can do
Our teams prepare the data that models learn from, every day. We build automation with the same eyes: what it gets right, what it gets wrong, and where a check belongs.
Built around how you already work
No new software for your team to learn. The automation connects the tools you have and runs in the background.
A plan before a price
The call and the plan come first. You see the scope, the timeline and the price before anything is built.
We stay
Going live is the start. We monitor, fix and improve, and when you want to run it yourself, we hand it over.
07FAQs

Questions companies ask

What can be automated?

Any work your teams repeat across systems: answering enquiries, chasing follow-ups, preparing quotes, reading and filing documents, moving data between tools, producing the daily numbers. The call finds the first candidate: the work that costs the most hours and has the clearest rules.

What should not be automated?

Decisions that need judgement, anything where a wrong answer costs more than the time saved, and work that changes every time. Those stay with people, and we say so on the call. Where a mistake would matter, the automation asks a person before it acts.

Which work should we start with?

Start where the work repeats most and the rules are clearest. For many companies that is enquiries, follow-ups or reporting, but the call looks at your own week and picks the first one.

Can you show us examples of what you automate?

Yes. The use cases page describes common ones by kind of work, each with the problem, what we build and what stays with a person. On the call we describe the ones closest to yours.

Do we need new software?

No. We build on the systems you already use. Your team keeps its tools; the automation connects them and runs in the background.

Can it work with our systems?

Almost always. Most business software has a way in, through an API, an export or an integration, and where there is none we find another route. The call confirms it before the plan.

How long does it take?

The plan comes within a few days of the call. Most first automations go live within a few weeks; a larger programme is scoped in stages, each with its own date.

What if the AI gets it wrong?

It will, sometimes, and the build plans for it. Anything unclear goes to a person to approve before it reaches a customer or a system of record, every action is logged, and the review step is tightened wherever errors appear.

Will our team need training to use it?

Very little. The automation runs in the background on the tools your team already uses, and we show your people what it does, what it hands to them and how to correct it.

Can you automate work in more than one language?

Yes. Enquiries, documents and calls can be handled in the languages your customers and suppliers use, and the call confirms which ones the plan covers.

Who owns the automation?

You do. Everything we build runs in your accounts and is documented. If you stop working with us, you keep it.

What does it cost?

Each plan carries a fixed price for the build and a monthly fee for the running, agreed before anything starts. There is no price list, because no two companies automate the same work.

How is our data handled?

The automation reads only what it needs, your data stays in your own systems and accounts, and access is limited to the people on the build. We sign an NDA when you need one.

Where do you work?

Anywhere. The call, the build and the running happen online, with the team in Gurugram, and we come on site when the work needs it.

Can we start small?

Yes, and most companies do: one process, live and paying for itself, before the next. The plan is written so that each step stands on its own.

What happens after it is live?

We watch it, fix what breaks and improve it as your work changes, under the monthly fee. When you want to run it yourself, we hand it over with the documentation.

08Get started

Tell us what your teams do by hand

A few lines on the work that repeats, the systems it lives in and roughly how many people it takes. You get a reply within 24 hours, with a time for the call.

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